Summer and winter rushes
Your phone rings off the hook the same weeks your techs are slammed. She picks up every call so none slip through.
Wiregrass Front Desk · Heating & Air
An answering service for heating & air companies.
When it's 98° in July or 25° in January, people don't leave voicemails. They call the next heating and air company on Google. She answers your line in your company's name, day or night, and gets you the job.
Why heating & air shops use her
Every call answered. Every job sent to you.
2 AM no-heat calls
She marks no-heat, no-cooling, leaks and burning smells as EMERGENCY so you decide whether to roll a truck now or call back at 7.
Tune-up and estimate requests
Routine calls get logged with the caller's preferred morning or afternoon window so your office can book them.
What she handles
Calls she takes for you
- No heat, no cooling, frozen coils
- Water leaking from the unit
- Tune-ups and maintenance plans
- New system estimates
- Questions about your service call fee and hours
If a caller mentions a gas smell or a carbon monoxide alarm, she tells them to leave the house and call 911 or the gas company before anything else.
What you get
The job, in seconds
EMERGENCYBrenda Hall · (334) 555-0187 · 412 Oak Dr, DothanAC not cooling, 90° in the house, elderly mother at home. Wants someone ASAP.
Sample alert. Names and numbers are made up.
Pricing
Simple monthly plans. No contracts.
Try her free for 14 days. Keep your current number. We set everything up and test it with you first.
After-Hours
$197 / monthNights, weekends and overflow calls. Up to 300 minutes.
Full-Time
$297 / monthEvery call, 24/7. Up to 600 minutes.
Setup is free for our first 5 founding clients. See all plans.
Questions
Common questions from heating & air owners
Will she quote repair prices?
No. She only gives the prices you approve, like your service call fee or tune-up price. Repair prices come from your tech after diagnosis.
Can she tell an emergency from a routine call?
Yes. You tell us what counts as an emergency for your shop, and those calls get flagged at the top of the alert.
What if I already have someone in the office?
Most shops use her for after hours, lunch and overflow. She only answers when your office doesn't.
Hear her answer a heating & air call right now.
Call (334) 500-4323 and pretend you're a customer. Serving Dothan, Enterprise, Ozark, Headland, Abbeville, Daleville, Geneva, Eufaula, Troy, Marianna and Bainbridge.
Also built for: Plumbing Electrical Roofing Towing